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Welcome to the Law Offices of David V. Luu, which is the proud recipient of the:
** 2012 AVVO Litigation Client's Choice Award**
** 2012 AVVO Bankruptcy Client's Choice Award**
** 2012 AVVO Personal Injury Client's Choice Award**
The Law Offices of David V. Luu is also accredited by and is given an A rating in customer satisfaction by the Better Business Bureau.
Attorneys that cannot provide their clients competent legal representation are the bad ones, while attorneys that can simply provide their clients with competent legal representation are the average ones. At the Law Offices of David V. Luu we believe that the best attorneys will, of course, provide their clients competent legal representation. But, this is merely the bare minimum. A commitment to excellence in each case and a passion for justice to every client's cause is what sets apart the best attorneys from the average ones.
One of the biggest client complaints is that attorneys fail to respond to their communications in a timely manner. Clients may get the run around when they have questions that need to be directly and promptly answered by their attorney. However, it is too often that the client leaves a message or several messages with the receptionist or secretary, which goes unanswered for days, weeks, or ever.
Another common client complaint is that they get the run around as they are being passed from one person to another, or from one department to the next. Also, clients complain that their case is customarily left in the charge of an assistant, paralegal, or secretary that cannot provide them with legal advice. And, clients voice concerns that their case is dropped onto the lap of another attorney that often are unfamiliar with the particulars of their case.
At the Law Offices of David V. Luu, we GUARANTEE that our clients are never treated in that manner. We understand that clients may be involved in litigation or other legal proceedings for the very first time. We realize that it is natural that clients will feel a level of anxiety, but the problem is only compounded when clients don't hear back from their attorneys. For this reason it is our promise to every client that (1) they can easily communicate with their attorney during all stages of their case and (2) their case will be handled only by the attorney assigned to the case. To make this happen an attorney is assigned to the case when the case begins. The attorney assigned to the case will be solely responsible for the case from its beginning to its end. The client is then given the assigned attorney's personal phone number and email so that questions may be answered in a timely fashion and issues may be promptly addressed.
We are proud to say that our clients have consistently given us positive feedback on the responsiveness of our attorneys and commented that they are often pleasantly surprised to find that their attorneys will respond to them on the same day and that they never have to wait more than 24 hours before hearing back from their attorneys. Many have also shared with us that they are happy to know that their case is safely entrusted with the attorney assigned to the case.
Whether you need to start fresh by going through bankruptcy proceedings in one of the bankruptcy courts in the Central District of California, or you in need of help to litigate a civil matter at any of the courts in California, it is natural that you will feel some anxiety and will have questions. The decision on who you choose to represent you is an important one, because it can impact the outcome of your case and the type of representation that you will receive. Here, at the Law Offices of David V. Luu our attorneys are commited to your case and will serve you during your time of need. We explain the legal options to you in a simple and understandable manner, prepare you for the road and obstacles that may lay ahead, and counsel to help navigate you to that final destination. We will provide you competent legal representation, commitment to excellence, and passion for justice. That is our GUARANTEE.
Contact the Law Offices of David V. Luu online today or by telephone at (714) 697-8600 to speak with one of our helpful staff members and schedule a consultation in Santa Ana, California.